kay paelmo
From: Jason W. and Wife, Clients, Woodside Sellers
We loved working with Kay on the off-market sale of our investment property in Woodside. In addition to being a savvy and hyper qualified businesswoman, she is kind, supportive, and approachable. She is so deeply empathetic. We felt very well looked after. Very well taken care of. We genuinely felt like she truly had our backs. She was simply amazing.
The house was occupied by our tenants and their dog. It was not possible to stage the house and not easy to schedule showing appointments. We met with Kay and signed our listing agreement on a Wednesday. She started working on the disclosures and the marketing right away. Although many photographers / inspectors were booked out for weeks, she scheduled them to come the following Wednesday, to accommodate the tenants' request. Since the house was occupied by tenants, she had never set foot inside the house. However, on the photography day, she partially-staged the house before the photographer and interested buyers arrived. The next day, she took photos at the neighborhood attractions to incorporate into the marketing. Later in the day, she finished working with us on the disclosures package and uploaded it for the buyers to review. On Saturday, we received a very attractive non-contingent offer. We were already quite happy with the initial offer but Kay surprised us by negotiating with the buyer's agent to get a higher price for us. We went from listing agreement to a signed contract in 10 days. Throughout the sale/escrow period, Kay was very responsive and answered questions promptly and thoroughly. Something unexpected came up two days before close of escrow, but we worked with the buyers to resolve the issue quickly to close as scheduled. Overall, we are very pleased with Kay's pricing recommendation, marketing strategy, prompt and thorough communication, speed in getting the photographer scheduled and disclosures completed, skillful negotiation of the offer price and terms, quick resolution of unexpected issues, and the smooth close at a price we were very happy with. We cannot recommend Kay highly enough. If you are a property owner who is looking to sell real estate quickly at a high price, she’s the one for you. We look forward to working with her again.
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